Return & Refund Policy

Return & Refund Policy – Andamanazoon

At Andamanazoon, we value your trust and aim to provide you with the best quality grocery items delivered to your doorstep.

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1. Return Eligibility

Returns are accepted only if the product is damaged, expired, missing, or incorrect at the time of delivery.

Fresh fruits, vegetables, dairy, bread, and frozen items are non-returnable, unless delivered in spoiled or unusable condition.

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2. Time Frame

Any return or refund request must be reported within 24 hours of delivery.

Customers must share photo/video proof of the issue while raising a complaint.

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3. Refund & Replacement

If the product is in stock, we will arrange a replacement at no extra cost.

If replacement is not possible, we will process a refund to your original payment method or wallet within 3–5 working days.

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4. Non-Returnable Items

Opened or used food packets.

Perishable goods (fruits, vegetables, dairy, bread).

Hygiene-related items (personal care, cleaning products, etc.).

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5. Order Cancellation

Orders can be cancelled only before packing or dispatch.

Once an order is packed or out for delivery, cancellation will not be possible.

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📌 Need Help?

For any return or refund request, please contact us:

📞 7679625947

📧 andamanazoon@gmail.com

We are here to ensure a smooth and reliable shopping experience for you.