Terms & Conditions

Terms & Conditions – Andamanazoon

Welcome to Andamanazoon. By using our services, you agree to the following terms and conditions.

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1. Service

We provide home delivery of grocery and daily essential items within the serviceable areas.

Product availability is subject to stock. If an item is unavailable, we may offer a substitute or cancel the item with a refund.

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2. Orders & Payments

Orders can be placed through our official contact number, app, or website.

Full payment must be made via cash on delivery (COD), UPI, card, or any other available method.

Prices are subject to change without prior notice, but confirmed orders will not be affected.

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3. Delivery

Delivery time depends on location, order size, and availability.

We aim to deliver on the same day or next day, unless there are unavoidable delays.

Customers must provide the correct delivery address and contact details.

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4. Returns & Refunds

Returns are accepted only if the product is damaged, expired, or incorrect, reported within 24 hours of delivery.

Fresh fruits, vegetables, dairy, bread, and frozen items are non-returnable, unless delivered spoiled.

Refunds will be processed as per our Return & Refund Policy.

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5. Cancellations

Orders can be cancelled only before dispatch.

Once the order is packed or out for delivery, cancellation will not be possible.

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6. Customer Responsibility

Customers must check the items at the time of delivery.

Any complaint must be raised within the mentioned time frame.

Misuse of services, false claims, or fraudulent activities will not be tolerated.

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7. Liability

Andamanazoon is not responsible for delays due to natural disasters, strikes, traffic issues, or events beyond our control.

Our liability is limited to the value of the product ordered.

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📌 Contact Us

For any queries, issues, or support:

📞 7679625947

📧 andamanazoon@gmail.com